Account Services Coordinator — Growth & Impact

ADsmith Marketing & Advertising; Springfield (MO); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid schedule

Health insurance

Simple IRA with 3% company match

Annual Thrive bonuses

Paid Time Off (PTO)

Cell phone reimbursement

New laptops and monitors

Job summary

ADsmith is seeking an organized Assistant Account Executive to join our Springfield, Missouri team. You’ll serve as a liaison between account leads, creative, digital, and media teams, ensuring projects move on time and on strategy while maintaining strong client communication and thorough documentation.

This role thrives in a fast-paced agency environment, rewards proactive problem-solving, collaboration, and ownership of your work.

Qualifications

• 1–2 years of experience in project management, marketing, or a related field — agency experience a plus.
• Bachelor’s degree in marketing, communications, project management, or a related business field
• Familiarity with Microsoft Office Suite — Word, Excel, PowerPoint, Outlook
• Comfort with project management tools such as Basecamp or similar platforms
• Basic understanding of marketing principles and client service dynamics preferred
• Ability to learn quickly and adapt to new processes and technologies

Responsibilities

• Serve as the communication hub between Account Leads and creative, digital, and media teams
• Manage internal workflows, timelines, and resource allocation to ensure projects move efficiently through the system
• Track progress and proactively flag when projects are drifting outside of parameters or deadlines
• Support Account Leads in day-to-day client communication and project organization
• Keep everyone informed on project status, next steps, and deliverables
• Maintain thorough documentation throughout the life of each project
• Deliver meaningful insights through research — uncovering trends, competitor activity, and fresh marketing perspectives that inform strategy
• Ensure all work follows established agency workflows and quality standards
• Help forecast upcoming workloads and identify potential bottlenecks before they become problems
• Coordinate with team leads on bandwidth and scheduling needs
• Work cross-functionally with creative, media, digital, and leadership teams
• Be a positive, dependable force in helping the team deliver great work on time

Skills

Project management

Communication

Social media awareness

Adaptability

Team collaboration

Education

Bachelor’s degree in marketing/communications/project management

Tools

Basecamp

Microsoft Office Suite

Job description

ADsmith is seeking an organized Assistant Account Executive to join our Springfield, Missouri team. You’ll serve as a liaison between account leads, creative, digital, and media teams, ensuring projects move on time and on strategy while maintaining strong client communication and thorough documentation.

This role thrives in a fast-paced agency environment, rewards proactive problem-solving, collaboration, and ownership of your work.