Account Representative - State Farm Agent Team Member

Jessica Cruz Phung State Farm; Winter Haven (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Performance bonus

Advancement opportunity

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

Jessica Cruz Phung State Farm Agent is seeking an Account Representative to join our Winter Haven, FL team. This full-time role focuses on growing our agency through customer relations and proactive product recommendations, while supporting daily operations.

You will provide information about insurance products, assist with applications and renewals, maintain records, and contribute to a high-energy, community-focused culture that rewards initiative and teamwork.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service experience

Sales experience

Job description

Account Representative - State Farm Agent Team Member

Full Time in Winter Haven - FL

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2024 after spending seven years as a State Farm agent aspirant while earning my bachelor’s degree in business management from Rollins College. Before joining State Farm, I worked as a server, and I’ve always been driven by the goal of owning my own business and doing work that truly matters. Today, our team has grown to seven members, and we’re focused on building something that’s both high-performing and purpose-driven.

Community involvement is important to us, and we stay active through organizations like the Hispanic Heritage Foundation, Hillsborough Community College, and Ashley’s Hope to Dream. We offer strong work-life balance and reimburse licensing costs to support long-term growth. Our office culture is competitive in the best way — high-energy, nationally competitive, and deeply rooted in teamwork and positivity.

We’re looking for driven individuals who want to grow, push themselves, and succeed as part of a collaborative, high-performing team.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Jessica Cruz Phung - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Compensation $50,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none