Account Associate - State Farm Agent Team Member

Laci Laird; Florida; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is seeking an Account Associate - State Farm Agent Team Member in New York. This role involves managing customer accounts, assisting with policy changes, and processing claims. Ideal candidates should possess strong organizational skills and excellent customer service capabilities, preferably with insurance experience. Compensation ranges from $50,000 to $75,000 per year. The agency emphasizes a friendly and effective team culture, motivated by performance and results.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Parrish - FL

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2020 and lead a high-producing team of seven. My background includes a bachelor’s degree in advertising and a master’s degree in business with a specialization in entrepreneurship from the University of Florida. I began my career as a team member in a State Farm office before opening my own agency, which shaped my hands‑on leadership style and strong focus on growth, accountability, and results. I’m a Florida native, married, and a parent to two young kids under five, so flexibility and balance are important values in our office. Outside of work, I’m usually spending time with my family or our goldendoodle, Hank. Giving back matters to us as well — we actively support local 4‑H and FFA programs and regularly volunteer in area schools. For our team, we offer PTO, State Farm apparel, a Simple IRA, and full license reimbursement. Our office culture is fun, motivated, and friendly, with a strong emphasis on performance and teamwork. We’re looking for driven, positive team members who enjoy working in a fast‑paced environment and want to be part of a growing, high‑energy agency where effort and results are recognized.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Laci Laird - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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