Account Representative - State Farm Agent Team Member

Jasmin Arias - State Farm Agent; Village of Herkimer (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Signing bonus

Training & development

Job summary

Jasmin Arias - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will develop leads, schedule appointments, identify client needs, and market relevant insurance and financial products.

You’ll act as a liaison between customers and agency departments to grow the business. Ideal candidates have sales or customer service experience, strong communication, and a genuine passion for helping people.

Qualifications

• Experience in sales roles or customer-facing positions.
• Strong communication skills, both written and verbal.
• Ability to build and maintain customer relationships.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, changes, and billing.
• Promote long-lasting customer relations.

Skills

Communication

Sales experience

Customer service

Relationship skills

Written communication

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Signing bonus
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jasmin Arias - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.