Account Representative - State Farm Agent Team Member

Sion Audrain - State Farm Agent; Castroville (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Health insurance

Advancement opportunity

Paid time off

Signing bonus

Training & development

Job summary

Sion Audrain - State Farm Agent is hiring an Account Representative to support daily operations and strengthen customer relationships. You will market relevant State Farm products and services, serving as a liaison between customer needs and agency departments.

You will grow the agency by proactively engaging customers, explaining options, and delivering excellent service through responsive communication and teamwork with other departments.

Qualifications

• Background in sales is preferred.
• Experience in managing customer relationships preferred.
• Strong communication—written, verbal, and listening.
• Dedicated to customer service and anticipating needs.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on coverage, policy changes, and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Marketing skills

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Sion Audrain - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.