Account Representative - State Farm Agent Team Member

Myagentnicole; Tucson (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Nicole Ferrero - State Farm Agent is seeking an Account Representative who will be vital to daily operations, helping grow the agency through meaningful customer relations and acting as a liaison between customer needs and departments.

You will proactively market relevant products and services, provide friendly service, and build long-lasting relationships by identifying opportunities for policy reviews, billing clarifications, and claims support.

Qualifications

• Previous sales experience preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication skills.

Responsibilities

• Develop leads, schedule appointments, and market products to meet customer needs.
• Build and maintain customer relationships and follow up as needed.
• Provide prompt, friendly service and resolve inquiries about coverage, policies, and billing.
• Foster long-lasting customer relationships through proactive engagement.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Marketing product knowledge

Job description

Benefits:

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As an Account Representative for Nicole Ferrero - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.