Account Representative - State Farm Agent Team Member

Lauren W. Snead - State Farm Insurance Agent; Tucker (GA); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

Lauren W. Snead - State Farm Insurance Agent in Tucker, GA is seeking an Account Representative who is outgoing, customer-focused, and eager to grow the agency through meaningful client relationships.

You will develop leads, schedule appointments, and market State Farm products while providing prompt service, handling inquiries about coverages, billing, and policy changes. Flexible work-from-home options and performance-based bonuses are available.

Qualifications

• Experience in sales or customer-facing roles.
• Ability to identify customer needs and market relevant products.
• Strong verbal and written communication.
• Licensed in Property & Casualty.

Responsibilities

• Develop leads and schedule appointments to meet customer needs.
• Establish customer relationships and follow up.
• Provide prompt, friendly customer service and handle billing inquiries.
• Promote lasting customer relations.

Skills

Customer service

Sales experience

Communication skills

Relationship building

Education

Property & Casualty license

Tools

CRM software

Office suite

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Role Description:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

As Account Representative for Lauren Snead State Farm you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Flexible work from home options available.