Account Representative - State Farm Agent Team Member

Ross Lisee - State Farm Agent; Fort Mill (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Profit sharing

Bonus based on performance

Job summary

Ross Lisee Agency in Fort Mill, SC is seeking an Account Representative to grow the agency through meaningful customer relations and marketing of State Farm products. You will help develop leads, schedule appointments, and nurture relationships to meet client needs.

Responsibilities include establishing customer connections, handling inquiries on policy changes, claims, and billing, and delivering prompt, friendly service. A Property & Casualty license is required or pursued.

Qualifications

• Sales experience across outside/inside/retail or telemarketing is preferred.
• Strong written and verbal communication.
• Dedicated to excellent customer service and ability to anticipate needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service on inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Interpersonal skills

Active listening

Education

Property & Casualty license

Job description

Benefits:

• Paid time off


• Profit sharing


• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for the Ross Lisee Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.