Account Representative - State Farm Agent Team Member

Jeff-Keicher---State-Farm-Agent; Sycamore (IL); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Training & development

Job summary

Jeff Keicher - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will help grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will improve customers' lives by proactively marketing relevant products and services, developing leads, scheduling appointments, identifying needs, and delivering outstanding service.

Qualifications

• Experience in sales or customer-facing roles.
• Ability to identify customer needs and propose suitable products.
• Excellent written and verbal communication; active listening.
• Licensed in Property & Casualty insurance (or pursuing license).

Responsibilities

• Develop leads and schedule appointments to market products and services.
• Establish and nurture customer relationships and follow up as needed.
• Provide prompt, friendly service including inquiries about coverage, billing, changes.
• Promote long-lasting customer relations and cross-sell where appropriate.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate needs

Relate to customers

Property & Casualty license

Job description

Benefits:

• 401(k)


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jeff Keicher - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.