Account Representative - State Farm Agent Team Member

Raudel Flores - State Farm Agent; Fort Worth (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Raudel Flores - State Farm Agent is seeking an Account Representative who will grow the agency by building meaningful customer relationships and marketing State Farm products. You will develop leads, schedule appointments, identify customer needs, and maintain ongoing client trust through reliable service and timely follow‑ups.

This role emphasizes friendly, responsive customer care, policy explanations, billing support, and teamwork with the agency to ensure customer success.

Qualifications

• Experience in sales and/or customer relationships.
• Ability to market products/services based on customer needs.
• Strong written and verbal communication.
• Committed to providing excellent customer service.
• Ability to anticipate customer needs and respond proactively.
• Ability to relate to diverse customers effectively.
• Property & Casualty license is preferred.
• Experience in insurance or financial services is a plus.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service; respond to inquiries about eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations and repeat business.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Needs anticipation

Interpersonal skills

P&C license

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Raudel Flores - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.