Account Representative - State Farm Agent Team Member

Elveeta Macon - State Farm Agent; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Elveeta Macon - State Farm Agent seeks an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful customer relations and serving as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services while delivering prompt, friendly service and developing leads. Flexible schedule and performance-based bonus are offered, with training and development opportunities.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to providing excellent customer service.
• Ability to anticipate customer needs.
• Ability to relate effectively to customers.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing questions.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication

Customer service

Anticipate customer needs

Relate to customers

P&C license

Job description

Benefits:

• Health insurance
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Elveeta Macon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES: WORK FOR YOURSELF NOT BY YOURSELF!

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.