Account Representative State Farm Agent Team Member

Bryan Brough - State Farm Agency Intern; Springfield (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading insurance agency is seeking an outgoing and customer-focused Account Representative to join their team. This role emphasizes customer relations and proactive marketing of insurance and financial products, providing substantial opportunities for career development and community impact.

Benefits

Bonus based on performance

Company parties

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in sales (preferred).
• Interest in customer-driven marketing.
• Strong communication skills essential.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Job description

Benefits:

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

INTERN AGENCY DESCRIPTION:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Bryan Brough - State Farm Agency Intern, you are vital to our daily business operations and customers’ success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Promote successful and long-lasting customer relations.

QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.

Experiencing in managing customer relationships preferred.

Interest in marketing products and services based on customer needs.

Communication skills - written, verbal, and listening.

Dedicated to customer service.

Able to anticipate customer needs.

Able to effectively relate to a customer.