Account Representative - State Farm Agent Team Member

State Farm Agent; Scottsdale (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Salary plus commission/bonus

401(k) and 401(k) matching

Paid time off

Health insurance

Profit sharing

Growth potential

Licensing reimbursement

Signing bonus

Job summary

A leading insurance agency in Scottsdale, Arizona, seeks an Account Representative to enhance client relationships and provide outstanding customer service. The role involves answering inquiries about insurance specifics and promoting products tailored to customer needs. Candidates should have a strong sales background and excellent communication skills. This position offers a salary, 401(k), health insurance, and opportunities for advancement, with compensation ranging from $60,000 to $85,000 per year.

Qualifications

• Experience managing client relationships.
• Experience in sales (outside or inside sales, retail, telemarketing).
• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Establish and maintain customer relationships.
• Provide friendly and accurate customer service.
• Respond to inquiries regarding insurance and billing.

Skills

Client relationship management

Sales experience

Marketing interest

Communication skills

Customer service dedication

Anticipating customer needs

Relating to customers

Job description

Role Description

As Account Representative – State Farm Agent Team Member for Brock Quinn – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

If you are energetic, goal‑oriented, and sales‑minded, we are excited to harness your talents in this rewarding opportunity to build your career. We are a very busy agency that works hard toward our individual and team goals. We look for individuals who thrive in an environment that strives for excellence and always does the right thing. The strength of our team reflects the quality of service we provide to our customers. If you want hard work rewarded along with the fulfillment of helping customers and their families with their insurance and financial needs, let’s talk about this opportunity.

About Our Agency

The mission of Brock T. Quinn State Farm agency is to provide unmatched service, assist in managing our customers’ risks of everyday life, and help customers realize their personalized economic freedom. We interact with every customer using a personalized approach to their situation.

I opened the agency from scratch in 2014; we are located in Scottsdale, AZ.

We help customers with auto insurance, home/condo/renters insurance, life insurance, insurance to protect streams of income, non‑primary property insurance, business insurance, and flood insurance.

Our agency is consistently ranked in the top 1% in the country out of 19,500 agency locations. We have earned rewards such as President’s Club, Ambassador Travel, Chairman’s Circle, Legion of Honor, and Senior Vice President’s Club. We currently have nine licensed agents and are looking to grow our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

Qualifications

• Experience managing client relationships.
• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing).
• Interest in marketing products and services based on customer needs.
• Excellent communication skills – written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Benefits

• Salary plus commission/bonus.
• 401(k) and 401(k) matching.
• Paid time off (vacation and personal/sick days).
• Health insurance.
• Profit sharing.
• Growth potential/Opportunity for advancement within the office.
• Licensing reimbursement.
• Signing bonus.

Compensation

$60,000.00 – $85,000.00 per year.

Legal Statement

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.