Account Representative - State Farm Agent Team Member

Alex Mutch - State Farm Agent; San Ramon (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alex Mutch - State Farm Agent in San Ramon is seeking an Account Representative to enhance daily operations and customer success. You will foster customer relationships and assist with insurance products, helping to drive agency growth.

The ideal candidate should possess excellent communication skills, be detail-oriented, and have experience in customer service or sales. Join a supportive team that is deeply involved in the local community and offers opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Preferred experience in customer service or sales.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits:

• License reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

We opened our doors in December 2021 and are proud to be part of a three‑generation State Farm family—my dad and grandfather were both California State Farm agents. Carrying on that tradition, I’ve built an agency that’s rooted in service, community, and lasting relationships.

Our office culture is supportive, welcoming, and team‑focused. We keep our break room stocked with snacks and coffee, celebrate wins together, and enjoy being part of a workplace where people genuinely care about each other’s success.

Community involvement is at the heart of what we do. We sponsor local events like the San Ramon Run for Education, partner with the San Ramon Chamber of Commerce, and are a regular presence at the San Ramon Farmers Market.

We also invest in our team with competitive compensation, bonuses, a stocked breakroom, and a retirement plan to help you plan for the future.

If you’re looking for a place to grow, give back, and be part of a supportive team, our agency could be the perfect fit!

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Alex Mutch - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.