Account Representative - State Farm Agent Team Member

Makeda Nichols - State Farm Agent; Mobile (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Paid time off

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Makeda Nichols - State Farm Agent in Mobile, Alabama is seeking an Account Representative to enhance customer relations and support the agency's operations. You will be essential in assisting clients with insurance products and ensuring their satisfaction through effective communication.

The ideal candidate possesses strong interpersonal skills and a detail-oriented mindset. Teamwork and a positive attitude are foundational to our office culture. Join us and help grow our agency while serving the community.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Experience in customer service or sales is preferred.
• Bilingual Spanish is an advantage.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Sales skills

Bilingual Spanish

Job description

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 1984 and has grown into a close‑knit team of seven. Before becoming a State Farm agent, I worked as a chemist, bringing a detail‑oriented and analytical approach to the way we serve our customers and operate our office.

I’m multilingual and speak German, French, Ethiopian, and English, which reflects the diverse and inclusive environment we’ve built within our agency. We stay involved in the community by participating in various local events and supporting initiatives that help bring people together.

For our team, we offer holidays off, a Simple IRA, reimbursement for licensing costs, and a strong focus on work‑life balance. We also enjoy celebrating birthdays, hosting team bonding activities, and offering promotions and incentives when goals are achieved.

Our office culture is very family‑oriented, supportive, and team‑focused. We pride ourselves on maintaining a positive environment with no negativity. We’re looking for someone who is friendly, motivated, and enjoys working as part of a team—someone who brings maturity, a strong work ethic, and a collaborative mindset.

Role Description

As Account Representative - State Farm Agent Team Member for Makeda Nichols - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.