Account Associate - State Farm Agent Team Member

Mutchinsurance; San Ramon (CA); On-site; USD 34,440 - 41,328; Part time

Benefits offered by this job

Retirement plan with employer match

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Alex Mutch - State Farm Agent in San Ramon, CA seeks a Part Time Account Associate to support daily operations and customer success. You will grow the agency by handling customer needs, marketing relevant products, and acting as a liaison between customers and the team.

The ideal candidate is sociable, sales-minded, and eager to grow within a supportive, community-focused agency that values service and teamwork.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Experience in insurance or related

Job description

Account Associate - State Farm Agent Team Member

Part Time in San Ramon - CA

Replies within 24 hours

• Retirement plan with employer match
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

We opened our doors in December 2021 and are proud to be part of a three-generation State Farm family—my dad and grandfather were both California State Farm agents. Carrying on that tradition, I’ve built an agency that’s rooted in service, community, and lasting relationships.

Our office culture is supportive, welcoming, and team-focused. We keep our break room stocked with snacks and coffee, celebrate wins together, and enjoy being part of a workplace where people genuinely care about each other’s success.

Community involvement is at the heart of what we do. We sponsor local events like the San Ramon Run for Education, partner with the San Ramon Chamber of Commerce, and are a regular presence at the San Ramon Farmers Market.

We also invest in our team with competitive compensation, bonuses, a stocked breakroom, and a retirement plan to help you plan for the future.

If you’re looking for a place to grow, give back, and be part of a supportive team, our agency could be the perfect fit!

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Alex Mutch - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $25.00 - $30.00 per hour

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none