Account Representative - State Farm Agent Team Member

Joseph Lau - State Farm Agent; Chandler (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Joseph Lau - State Farm Agent in Chandler, Arizona is seeking an Account Representative. This role is vital for enhancing customer relations and driving agency growth through meaningful customer interactions and marketing relevant products.

You will assist customers with inquiries and policy applications, requiring excellent communication and multitasking skills. A background in customer service or sales is preferred. The position offers benefits like flexible scheduling, bonuses, and health insurance.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking abilities.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Sales experience

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in April 2024 after working as a State Farm team member, bringing firsthand experience into building a strong, performance-driven office. I attended the University of California Riverside, and outside of work I enjoy hiking, playing pickleball, and trying new restaurants. Our team has grown to six members, and we operate with a clear focus on teamwork, accountability, and winning together. Staying connected to the community is important to us, and we’re actively involved within local businesses and churches as part of that commitment.

Our team enjoys a range of benefits, including flexible scheduling, monthly team outings, cash bonuses, extra PTO opportunities, health benefits, and licensing reimbursement. Our culture is fast-paced and goal-oriented, and we’re looking for hardworking, coachable, and money-motivated individuals who want to grow in a high-energy environment where effort and results are recognized.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Joseph Lau - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.