Account Representative - State Farm Agent Team Member

Donna Vaughn - State Farm Agent; San Antonio (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Donna Vaughn - State Farm Agent seeks an Account Representative to enhance daily operations and customer success in San Antonio, Texas. The position focuses on developing customer relationships and proactively marketing insurance products.

Joining our close-knit team means engaging directly with customers, supporting your community, and enjoying benefits like a flexible schedule, paid time off, and training opportunities.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

BENEFITS

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2003 and is a small, close-knit team focused on maintaining strong relationships and delivering excellent customer service. Before becoming a State Farm agent, I spent five years as a team member, building a solid foundation in the business.

I’m a graduate of the University of Texas at San Antonio and take pride in both my work and community involvement. We stay actively involved by supporting organizations like Manning Children’s Hospital, pediatric brain cancer research, and groups such as Soaring Spirits International.

For our team, we offer PTO, paid holidays, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is supportive, independent, and customer-focused. We’re looking for someone who is a self-starter, engaged, and takes ownership of their work – someone who can help maintain and grow our existing book of business while delivering a high level of customer satisfaction.

ROLE DESCRIPTION

As Account Representative – State Farm Agent Team Member for Donna Vaughn – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.