Account Manager - State Farm Agent Team Member

Donna Vaughn - State Farm Agent; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Donna Vaughn - State Farm Agent in San Antonio, Texas, is seeking an Account Manager - State Farm Agent Team Member. The role focuses on growing the agency through building strong customer relationships and supporting the agency's daily operations.

The ideal candidate has experience in insurance sales or account management, along with leadership and interpersonal skills. This is a fantastic opportunity to grow your career while positively impacting the community and delivering excellent customer service.

Qualifications

• Experience in insurance sales or account management preferred.
• Proven track record of meeting sales targets.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Recommend, explain, and sell policies to both cold and warm leads.

Skills

Insurance sales experience

Leadership skills

Interpersonal skills

Sales conversations engagement

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2003 and is a small, close-knit team focused on maintaining strong relationships and delivering excellent customer service. Before becoming a State Farm agent, I spent five years as a team member, building a solid foundation in the business.

I’m a graduate of the University of Texas at San Antonio and take pride in both my work and community involvement. We stay actively involved by supporting organizations like Manning Children’s Hospital, pediatric brain cancer research, and groups such as Soaring Spirits International.

For our team, we offer PTO, paid holidays, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is supportive, independent, and customer-focused. We’re looking for someone who is a self-starter, engaged, and takes ownership of their work - someone who can help maintain and grow our existing book of business while delivering a high level of customer satisfaction.

Role Description

As Account Manager - State Farm Agent Team Member for Donna Vaughn, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.