Account Representative - State Farm Agent Team Member

Alejandra De La Torre - State Farm Agent; Round Rock (TX); On-site; USD 35,000 - 60,000; Full time

Job summary

Alejandra De La Torre - State Farm Agent is seeking an Account Representative to grow the agency by building meaningful customer relations and acting as a liaison between customer needs and agency departments. You will proactively market State Farm products and services to improve the lives of customers and support daily operations.

Ideal candidates have sales or customer service experience, strong communication skills, and a valid Property & Casualty license.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Experience in managing customer relationships is preferred.
• Property & Casualty license required or in-process.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including handling inquiries about products, coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer service

Communication

Relationship building

Education

Property & Casualty license

Job description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Alejandra De La Torre - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.