Account Representative - State Farm Agent Team Member

Amber Scism - State Farm Agent; Portland (OR); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Join a successful insurance agency as an account representative where you'll provide exceptional client experiences and contribute to the agency's growth. This role focuses on customer service, relationship building, and is ideal for those who are empathetic and sales-minded. Opportunities for internal growth and flexible work options make this position appealing for career-oriented individuals.

Benefits

Growth potential

Paid time off

Career-building experience

Flexible work from home options

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and answer queries.
• Excellent communication skills and proactive in problem-solving.

Responsibilities

• Establish customer relationships and provide follow-up.
• Respond to inquiries about insurance services and clarify policies.
• Educate customers on insurance options using a needs-based review.

Skills

Customer Service

Communication

Proactive Problem-solving

Job description

As an account representative with Amber Scism State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS :

• Growth potential / Opportunity for advancement within my office
• Paid time off (vacation and personal / sick days)
• Valuable career-building experience

Flexible work from home options available.