Account Representative - State Farm Agent Team Member

Erica Bantom Martin - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job summary

Erica Bantom Martin - State Farm Agent is seeking an Account Representative to support daily operations and help customers choose suitable insurance solutions. You will grow the agency by building relationships and responding to inquiries, while maintaining accurate client records.

Join a collaborative team that values service, training, and career growth. The role offers a flexible schedule and opportunities for advancement within a supportive environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Skills

Communication

Interpersonal skills

Multitasking

Spanish

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

ABOUT OUR AGENCY:

I opened my agency in 1997 and today lead a team of seven dedicated professionals. Our team brings a wide range of experience, from new team members to those who have been with us for more than a decade. We take pride in providing exceptional customer service while creating a supportive environment where people can build long-term careers.

Giving back to our community is an important part of who we are. Each year, we host a Back-to-School BBQ where we invite our customers and neighbors to enjoy lunch with us while providing free school supplies to local students and families.

Our agency offers a health stipend, Simple IRA, licensing reimbursement, birthdays off, and a strong commitment to supporting our team’s success. We believe in recognizing our team members and creating a workplace where people feel valued.

Our culture is built on teamwork and a work hard, play hard mentality. We support one another, celebrate successes together, and strive to create an environment where everyone can grow and make a meaningful impact. If you’re looking for a collaborative team that values great customer service and having fun along the way, we’d love to meet you.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Erica Bantom Martin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.