Account Representative - State Farm Agent Team Member

Blake Guy Insurance Agency Inc; Pelham (AL); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Flexible work from home options

Job summary

Blake Guy State Farm Agency is seeking an Account Representative to grow the agency by building meaningful customer relationships and acting as a liaison across departments. You will proactively market relevant products and services to meet customers’ needs.

The position emphasizes responsive customer service, lead development, and maintaining long-term relationships while supporting sales growth for State Farm products and financial services.

Qualifications

• Experience in sales, especially meeting targets.
• Proven ability to manage customer relationships.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal and listening communication skills.
• Dedicated to delivering excellent customer service.
• Ability to anticipate and respond to customer needs.
• Ability to relate effectively to customers.
• Hold or pursue a Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries, coverages, changes, transfers, claims, and billing.
• Promote long-lasting customer relations and trust with the agency.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate needs

Relating to customers

Property & Casualty license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Flexible work from home options available.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.
*Fully remote eligible after 90 days.

ROLE DESCRIPTION:

As Account Representative for Blake Guy State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.