Account Representative - State Farm Agent Team Member

Patrick Tumilty - State Farm Agent; Oswego Township (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Job summary

Pat Tumilty State Farm is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency through meaningful interactions and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

Responsibilities include developing leads, scheduling appointments, identifying needs, providing timely service, and nurturing long-term customer relationships to promote loyalty and growth in a local

Qualifications

• Experience in sales preferred.
• Strong communication and listening skills.
• Ability to build customer relationships.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing aptitude

Communication skills

Customer service

Interpersonal skills

Tools

CRM software

Job description

Benefits:

• Opportunity for advancement
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Pat Tumilty State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.