Account Representative State Farm Agent Team Member

Jennifer Barthelemy - State Farm Agency Intern; Olney (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading State Farm independent contractor agency in Olney is seeking an Account Representative - State Farm Agent Team Member to enhance customer relations and support business operations. The ideal candidate is sociable, customer-focused, and dedicated to service, aiming to better the community through sales and marketing efforts.

Benefits

IRA matching

Bonus based on performance

Paid time off

Training & development

Qualifications

• Experience in sales preferred.
• Experience managing customer relationships preferred.
• Interest in marketing products based on customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Communication skills - written, verbal, and listening

Customer service

Sales

Job description

Benefits:

IRA matching

Bonus based on performance

Paid time off

Training & development

INTERN AGENCY DESCRIPTION:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Jennifer Barthelemy - State Farm Agency Intern, you are vital to our daily business operations and customers’ success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Promote successful and long-lasting customer relations.

QUALIFICATIONS:

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.

Experiencing in managing customer relationships preferred.

Interest in marketing products and services based on customer needs.

Communication skills - written, verbal, and listening.

Dedicated to customer service.

Able to anticipate customer needs.

Able to effectively relate to a customer.