Account Representative - State Farm Agent Team Member

Debrapena; Midland (TX); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Training & development

Competitive salary

Job summary

Debra Pena - State Farm Agent in Midland is seeking an Account Representative to join our local team. This full-time role focuses on building customer relationships and connecting clients with the right insurance and financial products.

You will develop leads, schedule appointments, answer product and billing questions, and ensure prompt, friendly service. Compensation is $18.00–$22.00 per hour, plus opportunities for bonus, training and development.

Qualifications

• Experience in sales or customer-facing roles.
• Clear communication and active listening are essential.
• Property & Casualty license is required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include inquiries about coverage, billing, changes, transfers, claims.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

CRM skills

Marketing to needs

Communication skills

Customer service

P&C license

Education

Job description

Account Representative - State Farm Agent Team Member

Full Time in Midland - TX - 79707

• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

As Account Representative for Debra Pena - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Compensation $18.00 - $22.00 per hour

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.