Account Representative - State Farm Agent Team Member

State Farm Agent; Mesquite (TX); Vor Ort; USD 23.000 - 34.000; Vollzeit

Benefits dieser Stelle

Opportunity for advancement

Training & development

Bonus based on performance

Flexible schedule

Zusammenfassung

Larry Allen Sr - State Farm Agent in Mesquite, TX is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role emphasizes developing relationships, providing prompt service, and helping customers manage risks with State Farm Insurance and financial services offerings.

Qualifikationen

• Experience in sales (outside, inside, retail or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication, active listening.
• Dedicated to customer service and anticipating customer needs.
• Ability to relate effectively to customers.

Aufgaben

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries about eligibility, coverages, changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Kenntnisse

Sales experience

Customer relationships

Communication skills

Customer service

Needs anticipation

Empathy

Jobbeschreibung

Benefits

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As an Account Representative for Larry Allen Sr - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation: $17.00 - $25.00 per hour

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Mesquite, TX And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.