Account Representative - State Farm Agent Team Member

Christopher Alfaro - State Farm Agent; Manhasset (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Christopher Alfaro - State Farm Agent is seeking an Account Representative to grow our agency through meaningful customer relations and marketing of relevant products and services. You will help meet customer needs by developing leads, scheduling appointments, and establishing lasting relationships in a fast-paced environment.

The ideal candidate is hardworking, positive, outgoing, and enjoys talking with people, with a drive to grow personally and professionally within a supportive team culture.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2022 and currently lead a team of eight. Before becoming an agent, I worked as a State Farm team member, which gave me a strong foundation in customer service and agency operations. I'm family-oriented, enjoy traveling, and believe in building an agency where people can grow both personally and professionally.

Our team enjoys spending time together through office outings and team events, and we've built a culture that feels more like family than coworkers. We believe in supporting one another, putting customers first, and always doing the right thing.

Our agency offers PTO, paid holidays, a 401(k), licensing reimbursement, and a flexible work environment. We believe in rewarding hard work while providing the flexibility and support our team needs to succeed.

I'm looking for someone who wants more than just a paycheck. The ideal candidate is hardworking, positive, outgoing, and enjoys talking with people. If you're motivated to grow, thrive in a fast-paced environment, and want to make a real difference for customers, we'd love to have you on our team.

ROLE DESCRIPTION:

As an Account Representative for Christopher Alfaro - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.