Account Representative - State Farm Agent Team Member

Nick Nunley - State Farm Agent; Louisville (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Nick Nunley - State Farm Agent in Louisville, Kentucky, is seeking an Account Representative to enhance our agency through strong customer relations. This role is vital for the daily operations and success of our customers, involving proactive engagement and marketing of relevant insurance products and services.

We're looking for someone detail-oriented with strong communication skills and preferably experience in customer service or sales. The position offers a competitive salary, a supportive team culture, and numerous growth opportunities.

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented approach with the ability to multitask.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in December 2024 and is a growing team of three who are focused on building a strong foundation and delivering great service to our customers. I’ve been with State Farm since May 2018, and that experience helped prepare me to open my own agency and create a culture built on hard work, support, and growth.

I attended Western Kentucky University, and outside of the office I enjoy playing pickleball and spending time with my two Golden Retrievers. Creating a positive environment where people enjoy both their work and life outside the office is important to me.

We offer a strong benefits package that includes life and disability insurance, PTO, 14 days of vacation time, annual and quarterly bonuses, and licensing reimbursement. Our team also enjoys coaching opportunities for the Aspirant program, team outings, team-building events, and lunch‑and‑learn sessions, all with a focus on work‑life balance.

Our office culture is close‑knit, hardworking, and supportive. We’re looking for someone who is passionate about what they do, brings a strong work ethic, and wants to be part of a team that works closely together. If you’re looking for a place where you can grow with a new agency and make a real impact, this could be a great fit for you.

Role Description

As Account Representative - State Farm Agent Team Member for Nick Nunley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.