Account Representative - State Farm Agent Team Member

Tara Casares - State Farm Agent; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tara Casares - State Farm Agent is seeking an Account Representative to grow the agency through customer relations and proactive marketing of insurance and financial products. The role emphasizes delivering excellent service, building lasting relationships, and supporting a team that values growth and development.

The ideal candidate will have sales experience, strong communication, and a passion for helping customers.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Bilingual Spanish

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2018 and currently lead a team of four. I’ve been with State Farm since 2010, with experience as a Claims Adjuster, Trainer, and in Marketing before becoming an agent. I’m also a second-generation State Farm agent (my dad and brother are both agents as well), so the business has been a big part of my life and career.

Staying connected to our community is important to us. I’m very involved with my children’s school through volunteering and sponsorships, and our agency also supports local block parties and other community events throughout the year.

Our agency offers health benefits, a Simple IRA retirement plan, and a strong commitment to work-life balance. We also invest heavily in coaching, training, and professional development, with opportunities for promotion and continued career growth. We want our team members to have the resources and support they need to keep developing and take on greater responsibilities over time.

Our office has a positive, supportive environment where people can learn and grow. I’m looking for someone who is a strong problem-solver, learns quickly, and genuinely enjoys working with people. If you’re motivated to develop your skills, take on new challenges, and build your career with a team that invests in your growth, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Tara Casares - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.