Account Representative - State Farm Agent Team Member

Leah Langenberg - State Farm Agent; Lacey (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Uncapped commissions

Performance bonus

Competitive salary

Paid time off

Training & development

Job summary

Langenberg Insurance and Financial Services, Inc. in Lacey, WA is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of State Farm products. You will develop leads, handle inquiries, and deliver prompt service while building long-lasting relationships with customers.

A Property & Casualty license is required or pursued. We offer uncapped commissions, a performance-based bonus, a competitive salary, paid time off, and ongoing

Qualifications

• Experience in sales (outside, inside, retail or telemarketing)
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.
• Property & Casualty license or pursuing one.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing to customers

Communication skills

Customer service

Anticipate needs

Relate to customers

Property & Casualty license

Job description

Benefits:

• uncapped commissions
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Leah Langenberg - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.