Account Representative - State Farm Agent Team Member

Myknoxvilleinsurance; Knoxville, Northern (TN, KY); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Paid time off

401(k)

Training & development

Flexible schedule

Competitive salary

Job summary

Mansour Hasan - State Farm Agent is seeking an Account Representative to support daily operations and customer success in Knoxville, TN. The role focuses on growing the agency through meaningful customer relations and linking customer needs to appropriate products and services.

You will develop leads, set appointments, and nurture relationships while delivering prompt, friendly service and guidance on coverages, claims, and billing. This is a full-time on-site position with benefits.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Strong communication and active listening skills are essential.
• Licensed property & casualty insurance in good standing or ability to obtain.

Responsibilities

• Develop leads and schedule appointments to market products and services.
• Establish and maintain customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly service including policy changes, billing, and transfers.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Proactive marketing

Education

Property & Casualty license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Knoxville - TN

Replies within 24 hours

• License Paid by Agency


• Health insurance


• Opportunity for advancement


• Paid time off


• 401(k)


• Bonus based on performance


• Training & development


• Competitive salary


• Flexible schedule

ROLE DESCRIPTION

As Account Representative for Mansour Hasan - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.

Compensation $40,000.00 - $70,000.00 per year

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