Account Representative State Farm Agent Team Member

Brian Pancake - State Farm Agency Intern; Kissimmee (FL); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

Job summary

Brian Pancake - State Farm Agency in Kissimmee, Florida, is seeking an Account Representative Team Member to support daily operations and customer success. You will grow the office through proactive customer relations and assist in marketing relevant products and services to our community.

The role requires sociable, sales-minded professionals who can communicate effectively and build lasting relationships with clients and State Farm departments.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Communication skills (written, verbal, listening) are important.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate customer needs

Relating to customers

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Agency Description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As an Account Representative - State Farm Agent Team Member for Brian Pancake - State Farm Agency Intern, you are vital to our daily business operations and customers’ success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.