Account Representative - State Farm Agent Team Member

Myneighborleslie; Kingsville (TX); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Leslie Hakala - State Farm Agent in Kingsville, TX seeks an Account Representative to grow client relationships and drive agency success. You will identify customer needs, market relevant products, and serve as a liaison between customers and agency departments.

The role emphasizes proactive outreach, customer service excellence, and routine follow-ups to build lasting customer relationships while contributing to a friendly, community-focused office environment.

Qualifications

• Experience in sales (outside sales or inside sales)
• Experience in managing customer relationships preferred
• Interest in marketing products and services based on customer needs
• Strong written and verbal communication skills

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on product availability, policy changes, and billing questions.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relating to customers

Job description

Account Representative - State Farm Agent Team Member

Full Time in Kingsville - TX

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a close-knit team of two. Outside of the office, I'm married and a proud mom of two, so I understand firsthand how important flexibility, family, and a healthy work-life balance can be.

Giving back is important to our agency, and we enjoy supporting a variety of local organizations and community initiatives throughout the year.

Our agency offers paid time off, vacation and sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where our team feels supported both personally and professionally.

Our culture is friendly, family-oriented, and supportive. I'm looking for someone who is enthusiastic, outgoing, and motivated by the opportunity to control their earning potential. The right person isn't afraid to hear "no," enjoys talking with people, and has the drive to keep going. If you're a positive, energetic go-getter who wants to work hard and be rewarded for your results, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Leslie Hakala - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $35,000.00 - $50,000.00 per year