Account Associate - State Farm Agent Team Member

Leslie Hakala Insurance Agency, Inc.; Kingsville (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Training & development

Flexible schedule

Competitive salary

Job summary

Leslie Hakala Insurance Agency, Inc. in Kingsville, TX is seeking a motivated Account Associate to support daily operations and growth.

As a liaison between customers and agency departments, you will update accounts, assist with policy changes, process claims, and coordinate with underwriters.

This full-time role offers a path for advancement, paid time off, licensing reimbursement, training, and performance-based bonuses.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Kingsville - TX

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2017 and currently lead a close-knit team of two. Outside of the office, I'm married and a proud mom of two, so I understand firsthand how important flexibility, family, and a healthy work-life balance can be.

Giving back is important to our agency, and we enjoy supporting a variety of local organisations and community initiatives throughout the year.

Our agency offers paid time off, vacation and sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where our team feels supported both personally and professionally.

Our culture is friendly, family-oriented, and supportive. I'm looking for someone who is enthusiastic, outgoing, and motivated by the opportunity to control their earning potential. The right person isn't afraid to hear "no," enjoys talking with people, and has the drive to keep going. If you're a positive, energetic go-getter who wants to work hard and be rewarded for your results, we'd love to meet you.

ROLE DESCRIPTION

As an Account Associate for Leslie Hakala - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $35,000.00 - $50,000.00 per year

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

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