Account Representative - State Farm Agent Team Member

State Farm; Kent (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Vision insurance

Dental insurance

Paid time off

Training & development

Flexible schedule

Bonus based on performance

Licensing reimbursement

Opportunity for advancement

Job summary

State Farm Agent Scott Kizer is looking for an Account Representative to support daily operations and help customers. You will grow the agency by building meaningful relationships and promoting appropriate products and services to meet client needs. This role emphasizes service, education, and teamwork within a supportive environment.

Join a growth-minded agency that values community involvement, work-life balance, and ongoing training while contributing to client satisfaction and retention.

Qualifications

• Experience in sales or customer-facing roles.
• Ability to build and maintain customer relationships.
• Strong written and verbal communication skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding product availability, coverages, policy changes, transfers, and billing.

Skills

Sales experience

Customer relationships

Communication skills

Marketing interest

Customer service

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2005 and currently lead a team of seven. Before becoming a State Farm agent, I served as an officer in the Air Force and later worked for REI. I'm a graduate of the University of Oklahoma and love spending time outdoors, especially mountain biking, skiing, and backpacking.

Being involved in our community is important to our agency, and we enjoy finding opportunities to support and connect with the people we serve.

Our agency offers health, vision, and dental benefits, a Simple IRA, paid time off, holidays off, licensing reimbursement, and a strong commitment to work-life balance. We believe in taking care of our team both personally and professionally.

Culture is one of the most important parts of our office. We're a supportive work family where people are treated with understanding, grace, and respect. I'm looking for someone who is hungry, driven, competitive, and ready to contribute to a team that genuinely supports one another. If you want to work hard and grow in an environment where your employer cares about your success, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Scott Kizer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.