Account Representative - State Farm Agent Team Member

Lily Hoa - State Farm Agent; Arcadia (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Lily Hoa - State Farm Agent is seeking an Account Representative to drive daily operations and build strong client relationships in Arcadia, CA. You will help clients with insurance products and guide them through applications and renewals while providing timely responses.

We value a coachable, service-oriented team member who communicates well, multitasks efficiently, and embraces development. A supportive environment and opportunities for advancement await you.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish or Mandarin preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Bilingual Spanish

Job description

Benefits

• License reimbursement


• Simple IRA


• Bonus based on performance


• Competitive salary


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2014 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked in the nonprofit sector supporting veterans, an experience that strengthened my passion for serving others and making a difference. I was born in Hawaii and am proud to be the first person in my family to earn a college degree.

Giving back continues to be an important part of who we are. Our agency supports the Boys & Girls Club and local food pantry, and we frequently volunteer at a nearby elementary school. We enjoy staying connected and finding meaningful ways to support the community we serve.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, performance-based bonuses, and reimbursement for licensing costs. We want our team members to have the resources and support they need to build their skills and grow professionally.

Our culture is supportive, encouraging, and centered around learning. I’m looking for someone who is coachable, willing to learn, and open to feedback and development. You don’t need to know everything on day one - we value someone who brings the right attitude, is eager to improve, and wants to grow alongside a supportive team.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Lily Hoa - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.


• Assist clients with policy applications and renewals.


• Handle client inquiries and provide timely responses.


• Maintain accurate records of client interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Experience in customer service or sales preferred.


• Bilingual Spanish or Mandarin preferred.