Account Representative - State Farm Agent Team Member

Jerry Lucente - State Farm Agent; Homer Glen (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Job summary

Jerry Lucente State Farm is seeking an Account Representative to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant insurance and financial services, while delivering prompt, accurate service to customers in a fast-paced environment.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales or telemarketing).
• Experience in managing customer relationships.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedication to customer service.
• Ability to anticipate customer needs and relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products and services

Written communication

Verbal communication

Listening

Customer service

Anticipate customer needs

Relate to customers

Education

Property & Casualty license

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Bonus based on performance
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jerry Lucente State Farm you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.