Account Representative - State Farm Agent Team Member

Jeanniegregory; Hendersonville (TN); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k) matching

Company parties

Competitive salary

Dental insurance

Job summary

Jeannie Gregory State Farm is looking for an Account Representative to grow the agency by building strong customer relationships and proactively marketing relevant insurance and financial products. You will act as a liaison between customer needs and agency departments to improve lives through tailored coverage options.

The role emphasizes outbound and inbound customer interactions, appointment setting, and delivering excellent service while contributing to the agency’s growth and community

Qualifications

• Experience in sales and customer relationships preferred.
• Strong communication and listening skills.
• Dedicated to customer service and helping customers.
• Ability to anticipate and relate to customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on coverages, policy changes, and billing.
• Promote lasting customer relations and satisfaction.

Skills

Sales experience

Customer relationships

Communication skills

Customer service mindset

Ability to identify needs

Education

Property & Casualty license

Life & Health license

Job description

Benefits:

• Health insurance
• Vision insurance
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jeannie Gregory State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.
• Life & Health license