Account Representative - State Farm Agent Team Member

George Morris - State Farm Agent; Waynesboro (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Bonuses based on performance

Paid time off

Parental leave

Training & development

Dental insurance

Job summary

George Morris State Farm is seeking an Account Representative to support daily operations, build strong client relationships, and promote State Farm products.

You will develop leads, schedule appointments, answer inquiries, and help customers choose coverage while delivering friendly, responsive service. This role offers growth potential with on-the-job training and competitive benefits for a State Farm independent contractor.

Qualifications

• Experience in sales or customer-facing roles.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to delivering excellent customer service.
• Ability to anticipate customer needs and provide proactive solutions.
• Ability to relate well to diverse customers.
• Property & Casualty license is preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish and maintain customer relationships; follow up as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverage, policy changes, billing, and claims.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service orientation

Anticipate customer needs

Relate to customers

P&C license

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for George Morris State Farm you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.