Account Representative - State Farm Agent Team Member

Richard Skipper - State Farm Agent; Florence (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Health insurance assistance

Commission and production bonus

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Richard Skipper - State Farm Agent in Florence, SC is seeking an Account Representative to support daily operations and drive customer success. You will develop leads, schedule appointments, identify customer needs, and market relevant products and services to meet those needs.

Responsibilities include establishing strong customer relationships, following up as needed, delivering prompt, accurate service, and promoting lasting client relations while collaborating with agency departments to

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship

Marketing products/services

Communication skills

Customer service

Bilingual Spanish

Job description

Benefits:

• Simple IRA
• Health insurance assistance
• Commission and production bonus
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1998 and currently lead a team of six. I've been with State Farm since 1986, with experience in both agency operations and the corporate side of the business. Outside of work, I enjoy traveling, surfing, hiking, following college sports, and spending time with my family.

Giving back to the community has always been a priority for me. Our agency proudly supports a variety of local charities and stays actively involved in community events and organizations throughout the year.

Our agency offers health, life, and disability insurance, a Simple IRA, paid federal holidays, additional vacation PTO, and opportunities to build a rewarding long-term career. We believe in supporting our team with benefits that promote both personal and professional well-being.

Our culture is stable, supportive, and drama-free, with a tenured team and very little turnover. I'm looking for someone who is self-motivated, driven, and takes initiative. If you're a go-getter who wants to grow with a team that values hard work and collaboration, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Richard Skipper - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.