Account Representative - State Farm Agent Team Member

Lori-Ramil---State-Farm-Agent; Englewood (NJ); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Lori Ramil - State Farm Agent is seeking an Account Representative in Englewood, NJ. You will help grow the agency through customer relations and proactive marketing of relevant products and services. The role emphasizes service excellence, lead development, and team collaboration.

The position offers a flexible work environment with opportunities for advancement and development within a supportive, community-minded agency.

Qualifications

• Customer service experience preferred.
• Ability to develop leads and schedule appointments.
• Strong communication and relationship-building skills.
• Willingness to market products and services.

Responsibilities

• Develop leads, schedule appointments, and market products and services to meet customer needs.
• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service including inquiries about coverages, billing, and policy changes.
• Promote long-lasting relationships and growth for the agency.

Skills

Customer service

Communication skills

Sales skills

Relationship building

Education

High school diploma

Tools

CRM software

Microsoft Office

Job description

Benefits

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2008 and currently lead a team of four. As a second-generation State Farm agent, I've always been passionate about building relationships, serving my community, and helping people protect what matters most. I'm also a proud Arizona State University graduate and mother of four.

Giving back to the community is one of my greatest passions. I serve as Vice Chair of the Special Improvement District of Englewood, co-chair a local ladies golf association, and stay actively involved in community organizations, local government, and business initiatives that help strengthen our area.

We believe in investing in our team. Our agency offers professional development, ongoing coaching and mentorship, team-building events, growth opportunities, a flexible work environment, a Simple IRA, licensing reimbursement, and a strong commitment to work‑life balance.

Our culture is relaxed, supportive, and multicultural. I'm looking for someone who is energetic, self‑motivated, and enjoys working with people. If you're passionate about serving your community, thrive in a collaborative environment, and want to build a long‑term career with a positive team, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Lori Ramil - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑last