Account Representative - State Farm Agent Team Member

Joseph Merk - State Farm Agent; Elyria (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Job summary

JP Merk State Farm is seeking an organized Account Representative to provide administrative support to agents, build customer relationships, and contribute to sales growth in Elyria. The role emphasizes customer service, accuracy, and a proactive sales mindset.

You will handle inquiries, educate clients on insurance options, process changes, and help expand the agency’s client base while working in a team-oriented, performance-driven environment.

Qualifications

• Dedicated to customer service.
• Sales experience in a related field is preferred.
• Able to obtain Property and Casualty License.
• Able to obtain a Life/Health License.
• Able to achieve marketing goals with customers.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries, policy changes, billing, and claims.
• Use a needs-based process to educate customers about insurance options.
• Communicate effectively to support business development and customer satisfaction.

Skills

Customer service

Sales experience

Licensing ability

Marketing goals

Customer-focused

Job description

Future Opening: Account Representative - State Farm Agent Team Member

Replies within 24 hours

• 401(k)
• 401(k) matching
• Bonus based on performance
• Paid time off

ROLE DESCRIPTION

JP Merk State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As an account representative with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my office

Compensation: $50,000.00 - $75,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Elyria.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none