Account Representative - State Farm Agent Team Member

Arianna Ontiveros; Dinuba (CA); Hybrid; USD 30,000 - 100,000; Full time

Benefits offered by this job

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Arianna Ontiveros Insurance Agency State Farm in Dinuba, CA is seeking an Account Representative to grow the agency through customer relations and marketing of products and services. You will act as a liaison between customer needs and agency departments, helping to improve lives through relevant offerings.

The role emphasizes outbound and inbound customer interactions, with focus on sales and service. Training, development, and a competitive compensation package are provided.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Needs anticipation

Relating to customers

Bilingual Spanish

P&C license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Dinuba - CA

Benefits

• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION

As Account Representative for Arianna Ontiveros Insurance Agency State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual in Spanish preferred
• Able to attain Property & Casualty license.

Compensation $30,000.00 - $100,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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