Account Associate - State Farm Agent Team Member

Insuredbyalexandra; Santa Clara (CA); On-site; USD 47,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Paid time off (vacation and personal/sick days)

Flexible hours

Valuable experience

Job summary

A local insurance agency in Santa Clara is seeking an Account Associate to enhance customer relationships and provide excellent service. The ideal candidate is self-motivated with strong communication skills and a dedication to helping customers. This role offers a competitive salary ranging from $47,000 - $65,000 per year along with benefits like a Simple IRA and health insurance.

Qualifications

• Ability to learn computer functions.
• Pride in getting work done accurately and timely.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options through a needs-based review process.

Skills

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Bilingual - Spanish required

Tools

Windows

Job description

Account Associate - State Farm Agent Team Member

Full Time in Santa Clara, CA

Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Associate - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Compensation and Benefits

• Compensation: $47,000.00 - $65,000.00 per year
• Simple IRA
• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Valuable experience

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Bilingual - Spanish required

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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