Account Associate - State Farm Agent Team Member

Ariannaontiveros; Dinuba (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Arianna Ontiveros State Farm is seeking an Account Associate to support daily office operations and customer success in Dinuba, CA. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, handle policy changes, claims, and inquiries, and collaborate with underwriters to ensure timely policy issuance in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field preferred.
• Willing to obtain required insurance licenses.
• Bi-lingual in Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organization

Customer service

Communication

Insurance experience

Spanish (preferred)

Job description

Benefits:

• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

Account Associate - State Farm

As Account Associate for Arianna Ontiveros State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Willing and able to obtain insurance licenses
• Bi-lingual in Spanish Preferred