Account Representative - State Farm Agent Team Member

Lourdes Crawford - State Farm Agent; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lourdes Crawford - State Farm Agent in Dallas is seeking an Account Representative to join a small, customer-focused team. You will grow our agency through meaningful client relations and proactive marketing of relevant products and services.

The role emphasizes information sharing about insurance products, assisting with policy applications and renewals, handling inquiries, and keeping accurate records of all interactions, with opportunities for advancement and a balanced schedule.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service or sales experience

Job description

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2010 and lead a close-knit team of two team members. Before becoming an agent, I built a strong background as an account executive for a local news station and later worked in automotive finance — experience that helped shape the customer-focused approach we bring to everything we do today. I’m also proud to have been the first Hispanic female State Farm agent in the metro area, and as a former athlete, I believe in teamwork, discipline, and always working toward improvement.

Our office culture is laid back, positive, and centered around steady growth without micromanagement. We care deeply about doing right by customers while also supporting each other as a team, and we believe balance matters — you can work hard and still have a life outside of the office. We value team members who show up with a hopeful attitude, enjoy learning, and bring a true mindset of service to every conversation.

For our team, we offer PTO, the ability to earn extra vacation time, team bonuses, fun promotions and competitions, 401k, health benefits, work-life balance, and licensing reimbursement. If you’re someone who is positive, team-oriented, and ready to grow in a supportive environment where your voice matters, you’ll fit right in here.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Lourdes Crawford - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.