Account Manager - State Farm Agent Team Member

Lourdes Crawford - State Farm Agent; Dallas (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lourdes Crawford - State Farm Agent is seeking an Account Manager - Team Member to grow the agency through strong customer relations and proactive service. You will liaise between customers and agency departments to ensure successful outcomes.

As a sales-focused role, you will use your knowledge of insurance products to educate clients, review policies, and drive retention and referral opportunities in a supportive team environment that values balance and development.

Qualifications

• Experience in insurance sales or account management.
• Strong leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Sales experience

Interpersonal skills

Goal-oriented

Customer service

Job description

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2010 and lead a close-knit team of two team members. Before becoming an agent, I built a strong background as an account executive for a local news station and later worked in automotive finance — experience that helped shape the customer-focused approach we bring to everything we do today. I’m also proud to have been the first Hispanic female State Farm agent in the metro area, and as a former athlete, I believe in teamwork, discipline, and always working toward improvement.

Our office culture is laid back, positive, and centered around steady growth without micromanagement. We care deeply about doing right by customers while also supporting each other as a team, and we believe balance matters — you can work hard and still have a life outside of the office. We value team members who show up with a hopeful attitude, enjoy learning, and bring a true mindset of service to every conversation.

For our team, we offer PTO, the ability to earn extra vacation time, team bonuses, fun promotions and competitions, 401k, health benefits, work-life balance, and licensing reimbursement. If you’re someone who is positive, team-oriented, and ready to grow in a supportive environment where your voice matters, you’ll fit right in here.

Role Description

As Account Manager - State Farm Agent Team Member for Lourdes Crawford - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.