Account Representative - State Farm Agent Team Member

Drew Herb - State Farm Agent; Colmar (PA); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Parental leave

Signing bonus

Training & development

Job summary

Drew Herb - State Farm Agent is seeking an Account Representative to grow the agency through customer relations and by aligning customer needs with State Farm products and services.

You will develop leads, schedule appointments, and market products while providing exceptional customer service in a flexible, customer-focused setting. Training and advancement opportunities are available.

Qualifications

• Experience in sales and managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service and anticipating customer needs.
• Able to relate effectively to diverse customers.
• Property & Casualty license is required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service, including inquiries on coverage, eligibility, billing, and claims.
• Promote long-lasting customer relations.

Skills

Sales experience

CRM experience

Communication skills

Customer service

People skills

Marketing mindset

Property & Casualty license

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Drew Herb - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Flexible work from home options available.