Account Representative - State Farm Agent Team Member

Beckyi; City of Albany (NY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Training & development

Competitive salary

Free food & snacks

Job summary

Becky Ianniello Insurance Agency, a State Farm independent contractor, seeks an Account Representative who is outgoing, customer-focused, and comfortable working with the public. You will be vital to daily operations, helping grow the agency by aligning customer needs with product offerings and collaborating with agency departments.

You will develop leads, schedule appointments, identify customer needs, and market products to meet those needs while promoting strong, ongoing customer

Qualifications

• Experience in sales roles (outside/inside sales, retail, or telemarketing).
• Detail oriented with strong customer service focus.
• Experience in managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Excellent written and verbal communication skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverage, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Detail oriented

Education

Property & Casualty license

Job description

Benefits

• Training & development
• Competitive salary
• Free food & snacks

Role Description

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

As Account Representative for the Becky Ianniello Insurance Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Detail oriented.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Able to effectively relate to customers.
• Ability to obtain your Property and Casualty Insurance License.